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Citicool Engineering Pte. Ltd.

Updated 2026-08-11 · 2,604 reviewed · 600 listed · Scored from 16 Google reviews · How we rank ›

4.5(16) 58 low data composite score See reviews on Google ✓ Google-verified
Aircon Maintenance ContractsCommercial & Industrial AirconGas Top-Up & Chemical CleaningAircon Installation
Citicool Engineering Pte. Ltd.
Services
Aircon Maintenance Contracts, Commercial & Industrial Aircon, Gas Top-Up & Chemical Cleaning
Reviews
16

What recent reviews say

Kenny and his team stand out for straightforward advice and honest quotations. Customers report prompt, skilled installations and repairs, with attention paid to their space constraints and budget. One early complaint about communication remains an outlier.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • Kenny and team honest and reliable
  • excellent workmanship and punctual
  • good quality materials and parts sourcing
  • consultative approach to customer needs
Watch-outs
  • poor communication on service status
skilled-technicianspunctualhonest-quotesprofessional-serviceclean-workmanshipresponsivereliable-warranty
Best for: homeowners wanting honest advice on aircon scope and quality installation without pressure upselling
Think twice if: service communication can be unclear (one report of poor status updates)

Strengths

  • established 2005 with BCA Contractor credentials
  • Kenny known for honest scoping and consultative approach
  • quality materials and parts sourcing
  • follow-up repairs and aftercare without additional charge

Worth knowing

  • Kenny is the owner and commonly mentioned as approachable
  • Team sourced replacement parts to revive old units during COVID lockdowns
  • Added insulation to drain pipe free of charge after a minor leak
  • Visited twice to inspect complex concealed trunking before quoting replacement job
  • Conducted visual walkthroughs with pencil markings before installation to align expectations

What reviews say by service

Aircon Installation
customers praise consultative approach, quality materials, and clean workmanship on complex jobs
Aircon Servicing & Repair
skilled diagnosis and sourcing of parts; one minor leak handled with free added insulation
Aircon Maintenance Contracts
honest scoping means customers told they do not need every service; thorough cleaning and follow-up
Commercial & Industrial Aircon
team handled fan coil unit replacement and multiple-unit assessments with integrity

How it compares

  • Rated 4.5 against a 4.68 average across the 215 aircon maintenance contracts businesses listed here.
  • Has more Google reviews than 57% of the businesses in this directory.

How we scored this

How We Rank
Star rating 66
Review volume 53
Review recency 3
Review sentiment 62
Profile completeness 100
Verification 30

Rating breakdown

5
14
4
0
3
0
2
0
1
2

Common questions

Does Kenny come out to inspect before quoting?
Yes. For complex jobs like concealed trunking, the team visits to assess the work and draws pencil marks on walls so you can visualise the design before deciding.
Will they push me to service all my aircon units?
No. Reviews show they recommend only the servicing each unit actually needs, and will refuse unnecessary work.
What happens if something goes wrong after installation?
They handle follow-up repairs. One customer reported a minor leak after cleaning fixed free of charge within two days, with added insulation to prevent recurrence.
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Last updated 2026-08-11