Staff respond quickly to enquiries and show up on time for site visits and installations. BK and the team assess spaces carefully, suggest suitable models for the job, and explain options plainly. Work is neat and most units arrive with a 2-year workmanship warranty. Many customers found quotes competitive against other installers, particularly through BTO group-buy schemes. Installation runs smoothly across multiple visits, with clear progress updates via WhatsApp; the team liaise directly with interior designers and building supervisors so customers need not attend every site call.
Reviewers consistently note the team's patience with questions and readiness to adapt timelines to rushed renovations. Piping is done cleanly, and staff wrap protective coverings after the job is finished. Daikin systems and multi-unit setups are frequently mentioned as examples of completed work. There are no recorded complaints in recent reviews.
Twenty of 23 reviews are five-star, with technicians praised for punctuality, efficiency, and reasonable rates. One serious complaint cited rude behaviour from management; the broader pattern shows strong repeat business and long-term customer loyalty.
Five-star reviewers praise named technicians like Shamim and Shorif for professionalism and fast response; chemical wash and gas top-up jobs improved cooling noticeably. However, one-star accounts document persistent hard-selling of expensive chemical wash over customer wishes, hidden fees discovered mid-service, recurring leaks after washing, and multiple delayed or failed repair visits with poor follow-up communication. The business shows clear operational inconsistency. Positive reviews credit specific technicians and warranty coverage. Negative reviews point to aggressive upselling tactics, undisclosed charges, and breakdown in communication when issues arise post-service, suggesting quality depends heavily on which technician arrives and whether the customer accepts the chemical wash package.
All nine reviewers rate Homeone five stars. Jobs range from water heater repairs to full AC installations in tricky rental flats. Customers praise named technicians (Hedayet, Mani, Arun, Harpreet) for being knowledgeable, efficient, and thorough, taking time to get the job right and leaving sites spotless. One reviewer noted they handled the entire permit process for an older rental flat with no AC ledge, treating a challenging install as routine. The business offers installation, servicing, gas work, and maintenance packages on their website. Prices shown include component services starting at $90 (FCU servicing) through bundled packages to $981. They claim BCA and PUB licenses. Review evidence is limited to recent positive accounts; no complaints or cost disputes surface.
Last updated 2026-08-11