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Coolfix By Natural Cool

Updated 2026-08-11 · 2,604 reviewed · 600 listed · Scored from 23 Google reviews · How we rank ›

5.0(23) 67 low data composite score See reviews on Google ✓ Google-verified Publishes prices
Aircon InstallationAircon Servicing & Repair
Coolfix By Natural Cool
Services
Aircon Installation, Aircon Servicing & Repair
Reviews
23

What recent reviews say

Every review rates Coolfix five stars. Technicians arrive on time, work efficiently, and charge fairly. Reviewers frequently mention the mobile app being straightforward and the cooling performance improving noticeably after service.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • punctual and professional technicians
  • app easy to use
  • affordable pricing
  • fast and convenient service
  • improved cooling performance
punctualresponsivefair-pricingskilled-techniciansclean-workmanshipprofessional-servicequick-response
Best for: homeowners wanting quick, hassle-free aircon maintenance

Strengths

  • user-friendly booking app
  • on-time service
  • no hard selling
  • cooling improves visibly after service

Worth knowing

  • BCA certified
  • mobile app for scheduling praised for ease of use
  • standard cleaning service runs $60 for one unit
  • technicians described as patient and thorough

What reviews say by service

Aircon Servicing & Repair
Technicians thorough and prompt; cooling noticeably improved after service.
Aircon Installation
No direct review detail on installation work.
Gas Top-Up & Chemical Cleaning
Chemical cleaning praised as part of general servicing.

How it compares

  • Rated 5 against a 4.64 average across the 256 aircon servicing & repair businesses listed here.
  • Has more Google reviews than 62% of the businesses in this directory.

How we scored this

How We Rank
Star rating 82
Review volume 60
Review recency 15
Review sentiment 65
Profile completeness 100
Verification 30

Rating breakdown

5
23
4
0
3
0
2
0
1
0

Common questions

How do I book a service?
Coolfix has a mobile app reviewers praise for being user-friendly and easy to schedule through.
What does a standard service cost?
Their website lists $60 for servicing one fan coil unit; $76 for two units.
Are they available on weekends?
Yes. The business publishes opening hours for seven days a week.
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Customers report a sharp decline in service quality and a systematic failure to stand behind their work. Staff are frequently rude, technicians deny responsibility for problems appearing immediately after servicing, and office management does not respond to complaints. One loyal 15-year customer left due to incompetent technicians replacing skilled ones; another experienced a unit malfunction the same day as chemical cleaning and received no apology or follow-up. The business picks up calls quickly but delivers inconsistent on-site service and poor accountability.

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Ninja Cool Services Pte Ltd
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Five years of repeat bookings and multi-year contracts mark Ninja Cool's standing with most customers; technicians arrive in pairs, stay punctual, and handle chemical washes thoroughly. Karen's admin team sends service reminders well ahead of appointments. Two recent complaints cut differently: one alleges water flooded a neighbour's unit after servicing with no containment precautions, the other claims a technician wired a PCB board incorrectly, then recommended an unnecessary thermistor replacement rather than own the error. Service runs residential and commercial installations, maintenance contracts, troubleshooting, and gas top-ups across Singapore. The outfit operates from Hougang and says it has traded for over 10 years. Customers consistently praise transparent pricing and tidy workmanship. WhatsApp booking adds convenience for repeat users.

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Comfort Airconditioning & Engineering Pte. Ltd.
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Customers consistently report smooth, efficient installations with particular praise for named technicians like Shah, Mani, Mohasin, and Wanna who work quickly and leave sites clean. Staff go beyond the job: they move furniture, answer questions thoroughly, and respond to requests with courtesy. The experience feels less transactional and more genuinely helpful than standard service work.

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Last updated 2026-08-11