Coolman's technicians, particularly Mohi, Peng, and Lee, consistently arrive on time and complete work cleanly. Their chemical cleaning leaves units visibly fresher, and two-person teams are standard. One reviewer reported dismissive, calculator-based pricing communication via WhatsApp that left total costs unclear.
Repeat clients cite reliable service over years. The business offers honest assessments and sticks to quoted work without upselling pressure. Most interactions are described as professional and polite, though one recent exchange showed poor customer communication tone when clarifying costs.
Recent shift: One recent (month-old) one-star review criticized WhatsApp communication tone and unclear pricing, contrasting with the strong 87% five-star rating and consistent praise for professionalism in surrounding reviews.
Five of six reviews are one-star complaints spanning over a decade, alleging overcharging, poor follow-up on leaking units post-installation, and upselling of unnecessary work. One four-star review from 2012 stands alone. Evidence for the service tier is thin and overwhelmingly negative.
Best Aircon Maintenances completes jobs quickly and arrives on time. Customers praise the depth of their cleaning, fair pricing, and the team's politeness. One reviewer reported a leak returned three weeks after service, but this stands alone in 30 reviews. The business handles gas top-ups, cabinet cleaning, and thorough aircon servicing with named technicians like Ayan and Aliang. Reviewers consistently note they clean up after themselves and offer practical suggestions on the spot.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Last updated 2026-08-11