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First Class Aircon

Updated 2026-08-11 · 2,604 reviewed · 600 listed · Scored from 15 Google reviews · How we rank ›

4.2(15) 58 low data composite score See reviews on Google
24/7 Emergency Aircon RepairAircon Installation
First Class Aircon
Services
24/7 Emergency Aircon Repair, Aircon Installation
Reviews
15

What recent reviews say

Most reviewers report fast, friendly service and reasonable prices, with several loyal customers over a decade. However, recent complaints cite aggressive quoting tactics during routine servicing and poor follow-up when problems arise post-visit.

Based on limited recent reviews, so treat this as low-confidence.

Recent shift: Sentiment appears to have softened over recent years. Older reviews (6-7 years ago) emphasize professionalism and pride in work, while the most recent complaints (2 years ago) cite responsiveness issues and aggressive upselling tactics.

Praised for
  • honest pricing
  • quick and efficient service
  • reliable long-term service
  • knowledgeable staff like Terence and Ah Din
Watch-outs
  • upselling or aggressive quoting on minor issues
  • poor response times and slow communication
  • issues after servicing
skilled-techniciansresponsivefair-pricingprofessional-servicepushy-upsellingpoor-communicationunresolved-issue
Best for: Homeowners seeking long-term maintenance contracts with a familiar local team.
Think twice if: Ask for a transparent quote upfront if you want only basic servicing; some report pressure to upsell during routine visits.

Strengths

  • established since 2005
  • knowledgeable owner and staff
  • reasonable pricing for routine work

Worth knowing

  • Owner Terence praised for honesty and knowledge in multiple reviews
  • Technician Ah Din noted for punctuality and professionalism
  • Staff member Alice mentioned for patient admin support
  • Some customers report 10+ years of service history with the business

What reviews say by service

Aircon Installation
Limited direct evidence; no detailed installation feedback in reviews provided.
24/7 Emergency Aircon Repair
Hours listed as 7 days, but reviews cite slow response times and delayed callbacks on urgent matters.

How it compares

  • Rated 4.2 against a 4.73 average across the 61 24/7 emergency aircon repair businesses listed here.
  • Has more Google reviews than 57% of the businesses in this directory.

How we scored this

How We Rank
Star rating 58
Review volume 52
Review recency 43
Review sentiment 50
Profile completeness 100
Verification 30

Rating breakdown

5
12
4
0
3
0
2
0
1
3

Common questions

Are they available for emergency repairs outside business hours?
The business lists 7-day opening hours, but reviews report slow response and delayed callbacks during urgent issues, so confirm their actual 24/7 availability before assuming same-day help.
Do they service multiple units in one visit?
Yes. One reviewer had 7 units serviced, though they reported problems with all units afterward. Ensure clear communication about scope before the appointment.
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Last updated 2026-08-11