Yao Ming's team delivers polished installations with attention to detail and reliable post-sale support; customers praise quick responses, fair pricing, and professional handling of complex jobs. However, earlier bookings show no-shows, rigid scheduling demands, and poor call centre interactions that frustrated some customers, though recent feedback suggests scheduling conflicts have been resolved through direct staff intervention.
One customer reports fast, professional work with honest quotes. Another experienced a unit leak within the warranty period and received no response when they followed up, with the technician blaming user error instead of investigating.
Five-star reviews consistently praise fast response and reasonable pricing. Installation quality and installer friendliness stand out, though limited one/two-star reviews suggest occasional issues.
Strong track record of punctual, courteous service with flexible scheduling. One recent complaint about an aircon becoming warm shortly after a chemical wash raises a question about durability, though the bulk of older reviews praise reliability and value for money.
Last updated 2026-08-11