When the team arrives, they deliver solid technical work and treat your home with care. Phone interactions and reliability are weaker: staff rudeness, missed appointments, ghosting after service, and unresolved cooling problems sour the experience. Inconsistency marks this business.
Both reviewers praise quick availability, punctual arrival, and polite technicians. One notes prices undercut other quotes; the other valued meticulous cleaning and zero mess left behind. Limited evidence from two recent five-star reviews.
For two years and across 229 reviews, Electrolatif keeps a perfect five-star average. Customers consistently praise Mr Latif's ability to pinpoint gas leaks accurately, explain problems in plain language, and price fairly without pushing unnecessary work. His chemical washes leave units spotless and running cold; compressor and motor repairs happen quickly. The business handles everything from routine servicing to complex repairs on aged units with expired warranties. Housekeeping is meticulous, communication responsive, and bookings straightforward. No customer has reported a recurrence or unresolved fault.
Poh Meng has built a strong reputation over decades, with customers praising technicians who take time to explain maintenance and answer questions clearly. Many have stayed loyal for years because the team fixes leaks and issues swiftly within the maintenance contract, rather than charging extra, and keeps installations and servicing neat and thorough from start to finish.
Last updated 2026-08-11