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Newcool

Updated 2026-08-11 · 2,604 reviewed · 600 listed · Scored from 13 Google reviews · How we rank ›

4.7(13) 68 low data composite score See reviews on Google ✓ Google-verified Publishes prices
Gas Top-Up & Chemical CleaningAircon InstallationAircon Servicing & Repair
Newcool
Services
Gas Top-Up & Chemical Cleaning, Aircon Installation, Aircon Servicing & Repair
Reviews
13

What recent reviews say

Most customers praise Newcool for punctual, careful technicians who clean thoroughly without hard-selling extras; pricing beats market rates. One dispute over post-warranty liability for damage emerged after chemical cleaning, with the company refusing further contact.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • punctual and thorough
  • honest, no upselling
  • competitive pricing
  • professional technicians
  • quality chemical cleaning work
Watch-outs
  • one-month warranty leaves gap on damage
  • poor communication after warranty expires
punctualresponsivefair-pricingskilled-techniciansclean-workmanshiphonest-quotesprofessional-service
Best for: Homeowners seeking competitive chemical cleaning without sales pressure.
Think twice if: One-month warranty on chemical work may not cover delayed unit failures after cleaning.

Strengths

  • Prices notably below market
  • Technicians don't push extras
  • Thorough chemical cleaning
  • Same-day WhatsApp booking

Worth knowing

  • Technician Kim praised for care and honesty, no rushing
  • Staff check outdoor unit gas levels at no extra charge
  • WhatsApp booking with pre-alert day before service
  • One-month warranty on chemical services (mentioned in dispute)
  • Mr Wang noted for knowledgeable guidance on service pitfalls

What reviews say by service

Gas Top-Up & Chemical Cleaning
Meticulous chemical cleaning at competitive cost; one complaint about damage blamed on poor technique after cleaning, company declined post-warranty responsibility.
Aircon Installation
Installation team praised for professional execution and attention to detail on finishing.
Aircon Servicing & Repair
General service prompt and tidy; no specific repair complaints cited in reviews.

How it compares

  • Rated 4.7 against a 4.64 average across the 256 aircon servicing & repair businesses listed here.
  • Has more Google reviews than 54% of the businesses in this directory.

How we scored this

How We Rank
Star rating 70
Review volume 50
Review recency 75
Review sentiment 60
Profile completeness 100
Verification 30

Rating breakdown

5
12
4
0
3
0
2
0
1
1

Common questions

Do you offer WhatsApp booking?
Yes. They reply promptly and send a pre-alert one day before service.
What is the warranty on chemical cleaning?
One month, according to their response in a past dispute.
Do you charge for checking gas levels?
No. Technicians check the outdoor unit's gas level at no extra cost.

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Last updated 2026-08-11