SG Aircon Guide
Menu

Tong Lim Refrigerator & Air Conditioning Co

Updated 2026-08-11 · 2,604 reviewed · 600 listed · Scored from 24 Google reviews · How we rank ›

4.7(24) 65 low data composite score See reviews on Google ✓ Google-verified
Aircon InstallationAircon Servicing & Repair
Tong Lim Refrigerator & Air Conditioning Co
Services
Aircon Installation, Aircon Servicing & Repair
Reviews
24

What recent reviews say

Most customers have used Tong Lim steadily for years, praising quick response, clean work, and professional staff. One significant dispute from 2022 involved six unresolved repair visits, conflicting diagnoses on gas levels, and a $700 charge that did not fix the problem. Limited detail available on how disputes are resolved.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • friendly and professional technicians
  • clean workmanship and tidy installations
  • fast response and reliable service
  • long-standing customer loyalty (10+ years)
Watch-outs
  • repeated visits without resolution
  • inconsistent diagnosis across technicians
  • perceived overcharging on repairs
punctualresponsiveskilled-techniciansclean-workmanshipprofessional-serviceunresolved-issue
Best for: customers seeking long-term aircon servicing relationships and installations in Ang Mo Kio
Think twice if: unresolved repair issues are a risk; one customer faced six visits and conflicting technician advice over 2.5 months

Strengths

  • steady customer base with 10+ year relationships
  • punctual and responsive to calls
  • clean, tidy workmanship on installs and servicing

What reviews say by service

Aircon Servicing & Repair
mostly fast, professional, and clean; one significant 2022 dispute with repeated failed visits and conflicting diagnoses
Aircon Installation
customers praise tidy workmanship, professional handling, and good casing finish

How it compares

  • Rated 4.7 against a 4.64 average across the 256 aircon servicing & repair businesses listed here.
  • Has more Google reviews than 63% of the businesses in this directory.

How we scored this

How We Rank
Star rating 72
Review volume 61
Review recency 66
Review sentiment 57
Profile completeness 75
Verification 0

Rating breakdown

5
22
4
0
3
0
2
0
1
2

Common questions

How quickly do they respond to service calls?
Multiple reviews note they respond fast and arrive within the time range they give. One customer said they called for a faulty aircon and the technician arrived to fix it straight away.
Do they clean up after servicing?
Yes. Several customers specifically mention they clean the house properly after aircon servicing and do not leave a mess.
How long have customers typically stayed with Tong Lim?
Multiple long-term customers report using them for 5 to 10+ years. One customer stated loyalty since 2013, another since 2015.

Similar air conditioning contractors nearby

Sky Shine Air Conditioning Pte Ltd
44 low data

Sky Shine Air Conditioning Pte Ltd

3.7(3)✓ Google-verifiedPublishes prices

Evidence is limited to two reviews split between praise and complaint. One customer found a skilled technician who solved a wiring problem creatively and cost-effectively; another reported money taken without communication or results.

Aircon Installation
Global Advanced Tech Enterprise Pte Ltd
29 low data

Global Advanced Tech Enterprise Pte Ltd

No rating yet✓ Google-verified

Review evidence is limited. Global Advanced Tech Enterprise is based in Ang Mo Kio and offers air conditioning installation, maintenance contracts, and related services across Singapore, including testing, commissioning, and ventilation work.

Aircon Maintenance ContractsAircon Installation

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-08-11