20 low data
Portable Air-Con Specialist
No rating yet
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Aircon Installation
Toshiba Airconditioning Sales & Services
Aircon Servicing & RepairCommercial & Industrial AirconAircon Installation
- Services
- Aircon Servicing & Repair, Commercial & Industrial Aircon, Aircon Installation
- Reviews
- 24
What recent reviews say
Since at least 2021, buyers report compressors, fan motors, and PCBs failing within 12 months on Toshiba units, with service centres slow to respond and difficult to reach by phone. The few recent positive reviews are 4+ years old; current complaints centre on product quality decline, unhelpful diagnostics, and staff who are hard to contact.
Based on limited recent reviews, so treat this as low-confidence.
Recent shift: Negative sentiment has worsened significantly over time. The few five-star reviews (4 years old) contrast sharply with consistent one-star complaints from the past three years, centred on compressor/motor failures and unreachable service staff.
Praised for
- prompt warranty repairs
- reliable units (when working)
- quick technician dispatch (historically)
Watch-outs
- product reliability failures (compressor, motor, PCB breakdowns within warranty)
- unreachable customer service and long hold times
- slow response and poor communication on appointment timing
- expensive repairs and marked-up pricing
- inadequate troubleshooting leading to larger damage
poor-communicationlong-wait-timerecurring-leaksunresolved-issueoverpriced
Think twice if: Avoid if product durability matters; reviewers report compressor and motor failures within 12 months and poor customer service responsiveness.
Worth knowing
- Customers report fan coil motors failing multiple times within weeks of replacement
- Compressors and PCBs frequently fail within 1–2.5 years
- Phone line frequently unreachable or closed for long lunch breaks
- Technicians historically slow to diagnose root causes, leading to further damage
- Repair bookings can take over a month for appointment
What reviews say by service
- Aircon Servicing & Repair
- Repair diagnostics slow and often incomplete; phone lines frequently unreachable.
- Aircon Installation
- Units reportedly fail (compressor, motor, PCB) within 12 months; product reliability questioned by multiple owners.
How it compares
- Rated 1.7 against a 4.64 average across the 256 aircon servicing & repair businesses listed here.
- Has more Google reviews than 63% of the businesses in this directory.
How we scored this
How We Rank Star rating 0
Review volume 61
Review recency 100
Review sentiment 41
Profile completeness 100
Verification 30
Rating breakdown
5
4
4
0
3
0
2
0
1
20
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