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Toyo Aircon

Updated 2026-08-11 · 2,604 reviewed · 600 listed · Scored from 22 Google reviews · How we rank ›

3.2(22) 57 composite score See reviews on Google ✓ Google-verified Publishes prices
Aircon Servicing & RepairCommercial & Industrial AirconAircon Installation
Toyo Aircon
Services
Aircon Servicing & Repair, Commercial & Industrial Aircon, Aircon Installation
Reviews
22

What recent reviews say

Toyo Aircon divides sharply: half the reviews praise punctuality and thorough work, while the other half report chronic lateness, rushed service, and deteriorating quality. Recent complaints describe technicians breaking agreed appointment windows, cleaning in under 20 minutes that once took an hour, and staff who fail to keep promises (like assigning Japanese-speaking personnel). The business lists annual maintenance contracts starting at S$250 for two units, but several long-term customers felt shortchanged after years of loyal use.

Praised for
  • punctual technicians (older reviews)
  • thorough cleaning and servicing
  • knowledgeable diagnosis
  • reasonable pricing
  • professional demeanor
Watch-outs
  • chronic late arrivals and poor notice
  • rushed or incomplete cleaning work
  • inconsistent service quality over time
  • poor staff conduct and communication
  • misleading appointment scheduling
  • unethical contract practices
punctualskilled-techniciansfair-pricinglong-wait-timepoor-communicationrecurring-leaksunresolved-issue
Best for: Customers seeking low-cost annual maintenance contracts, if reliability is secondary.
Think twice if: Those needing dependable scheduling and consistent service quality; multiple reviews cite missed appointment windows and declining workmanship over time.

Strengths

  • Knowledgeable technicians (in older reviews)
  • Reasonable pricing on annual contracts
  • Chemical cleaning and maintenance services

Worth knowing

  • Technician XiaoPeng praised for thoroughness and cleaning ceiling fans in addition to units
  • Older reviews noted full cleaning: unit dismantling, washing, wiping, reinstalling, condenser dusting; recent reviews report vacuum-only service in under 20 minutes
  • One customer replaced PC Board at company guidance for S$480, then unit failed again within 6 months
  • Company has broken promises to assign Japanese-speaking staff after complaints about conduct

What reviews say by service

Aircon Servicing & Repair
Older reviews praised meticulous work; recent reviews describe rushed 20-minute cleanings where units were not properly dismantled or condenser cleaned, despite annual contract claims
Aircon Installation
Limited evidence; one older review mentioned technicians arrived on time and worked efficiently, but no recent detail on installations
Commercial & Industrial Aircon
Business lists commercial installation and maintenance; property agent reviewed positively on diagnosis and quote honesty, but no recent commercial feedback

How it compares

  • Rated 3.2 against a 4.64 average across the 256 aircon servicing & repair businesses listed here.
  • Has more Google reviews than 61% of the businesses in this directory.

How we scored this

How We Rank
Star rating 25
Review volume 59
Review recency 100
Review sentiment 46
Profile completeness 100
Verification 30

Rating breakdown

5
11
4
1
3
0
2
1
1
9

Common questions

Do you offer annual maintenance contracts?
Yes. Their website lists residential contracts for 2-7 units, priced S$250 to S$750 annually. However, multiple reviews report the company does not respect scheduled appointment windows and may not perform the full cleaning promised.
Why do some reviews mention appointment times changing?
Multiple customers report technicians calling 3+ hours before the agreed slot asking to arrive early, and separately, consistent lateness without advance notice. This suggests unstable scheduling practices.

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Last updated 2026-08-11