SH
50 low data
Soon Heng Heng Engineering Pte. Ltd.
5.0(1)✓ Google-verified
One five-star review on file; limited evidence to assess service quality or consistency.
Aircon Installation
CosyCool Aircon
Aircon InstallationAircon Servicing & Repair
- Services
- Aircon Installation, Aircon Servicing & Repair
- Reviews
- 177
What recent reviews say
Highly rated for honest, detail-focused servicing when technicians like Aung, Lucas, and Jay show up; many repeat customers over years. But recent complaints flag communication gaps, unexpected price hikes mid-service, and inconsistent follow-ups when problems recur.
Based on limited recent reviews, so treat this as low-confidence.
Praised for
- honest assessments, won't upsell
- attentive technicians, detail-oriented
- punctual and responsive
- clean, respectful workmanship
Watch-outs
- communication lapses and unresponsiveness
- pricing surprises and hidden charges
- inconsistent service quality between technicians
- poor handling of follow-up issues
responsivehonest-quotesskilled-techniciansclean-workmanshipprofessional-servicepoor-communicationpunctual
Best for: homeowners seeking honest, thorough AC servicing without pressure to overspend
Think twice if: response times and pricing clarity have been inconsistent; service quality depends heavily on which technician attends
Strengths
- named technicians with strong reputations (Aung, Lucas, Jay)
- refuse unnecessary upsells, save customers money
- thorough cleaning and protective practices (plastic sheets, careful water disposal)
Worth knowing
- Named technicians praised: Aung (detailed, professional), Lucas (efficient, honest assessment), Jay (patient, knowledgeable), Sky (careful), Technician James (resolved leak issue)
- Pricing: quoted $30–$40 per unit for general servicing; hidden charges reported ($100 vs. $95 advertised, $60 unexpected surcharge for follow-up)
- Protective practice: use plastic sheets to cover furniture, dispose dirty water in bags rather than down pipes
- Communication issue: 2-week delay replying to messages; unconfirmed appointment times; technician appearing without notice
What reviews say by service
- Aircon Servicing & Repair
- Praised for thorough, honest work; some technicians excel, but communication gaps and pricing transparency issues have frustrated recent customers.
- Aircon Installation
- One review mentions a unit replacement undertaken, but insufficient evidence of installation practice to assess.
How it compares
- Rated 4.8 against a 4.64 average across the 256 aircon servicing & repair businesses listed here.
- Has more Google reviews than 85% of the businesses in this directory.
How we scored this
How We Rank Star rating 84
Review volume 98
Review recency 23
Review sentiment 56
Profile completeness 100
Verification 30
Rating breakdown
5
161
4
8
3
0
2
2
1
6
Common questions
- Do they recommend unnecessary services?
- No. Reviewers report technicians advise against chemical washing if not needed, and Lucas turned down a $100+ upsell. One review notes Aung advises which units don't need cleaning.
- How punctual are they?
- Generally on time for first appointments. One recent complaint noted unconfirmed follow-up timing and a technician arriving unannounced at 3pm when 6pm was discussed.
- What is the typical servicing cost?
- Quoted range $30–$40 per unit for general servicing, though pricing is inconsistent; advertised $95 for 3 units but customer was charged $100 plus a $60 surcharge for a follow-up visit.
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ET
40 low data
ERSA Technologies Pte Ltd
1.0(1)✓ Google-verified
One reviewer reported that ERSA's condensation treatment failed to stop a leaking grille after application, and the business refused a refund citing a non-refundable policy. The reviewer suspected the company had misdiagnosed the root cause.
Aircon Installation
SY
20 low data
S Y Air-con Engineering
No rating yet
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Aircon Installation