VOIS Pte Ltd
Five-star reviews consistently praise named technicians like Nick, Rahman, Tong, and Lai for swift problem-solving and polite conduct. Customers highlight transparent costs and honest work. However, one-star complaints reveal a stark divide: some report no warranty on repairs, late arrivals despite time slots, and technicians recommending the same part twice without reviewing prior work, suggesting inconsistent knowledge transfer across the team. Those long-term customers who stick with VOIS note their steam cleaning visibly improves airflow and removes odours and mold. Yet newer or one-off clients have hit issues: unperformed services, poor office communication when problems arise, and a lack of follow-up on complaints. The 83% five-star rate reflects loyalty among repeat customers, while the 11% one/two-star cluster hints at friction during problem resolution and scheduling.
