Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Based on limited recent reviews, so treat this as low-confidence.
Most reviews praise O2's skilled technicians and fair pricing, with several customers noting prompt weekend service and reliable multi-year maintenance. However, a subset report chronic no-shows on booked appointments, delayed replies, and weak after-service support when problems arose, with at least one customer claiming workmanship defects in trunking installation.
All 14 reviews are five-star. Technician Alex stands out for quick diagnostics, clear explanations, and fair pricing. Customers praise chemical overhauls and washes as thorough, and highlight responsive admin staff who confirm appointments promptly.
Two of three reviews describe poor installation quality and weak follow-up support. The warranty appears to lock customers into using STL for all future servicing, or coverage is voided. Evidence is limited and spans several years.
Last updated 2026-08-11