Two of three reviews describe poor installation quality and weak follow-up support. The warranty appears to lock customers into using STL for all future servicing, or coverage is voided. Evidence is limited and spans several years.
Based on limited recent reviews, so treat this as low-confidence.
Staff arrive on time and work through tasks methodically, with reviewers consistently noting spotless results and careful handling of belongings. The team sends progress photos during renovation cleans and handles move-in, post-reno, and deep stain removal jobs; admin replies quickly to questions and the handover is patient and thorough.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Every recent review rates the service five stars. Technicians like Hung, Soon, Sati, and Ah Dong earn repeated praise for speed, politeness, and knowing their work. Customers value the clean finish and the fact that staff explain problems without pushing add-ons. Premium Aircon covers installation, repairs, and chemical cleaning across residential and commercial premises. Pricing starts at $40 for a single-unit service. Response times to booking queries are noted as prompt, and several long-term customers have returned annually for maintenance.
Last updated 2026-08-11