Every recent review rates the service five stars. Technicians like Hung, Soon, Sati, and Ah Dong earn repeated praise for speed, politeness, and knowing their work. Customers value the clean finish and the fact that staff explain problems without pushing add-ons.
Premium Aircon covers installation, repairs, and chemical cleaning across residential and commercial premises. Pricing starts at $40 for a single-unit service. Response times to booking queries are noted as prompt, and several long-term customers have returned annually for maintenance.
Reviewers consistently report quick, professional service with transparent communication and thorough cleaning that noticeably improves cooling. The team stays late if needed, explains problems clearly, and often adds free coatings; pricing is described as reasonable and fair throughout.
Staff arrive on time and work through tasks methodically, with reviewers consistently noting spotless results and careful handling of belongings. The team sends progress photos during renovation cleans and handles move-in, post-reno, and deep stain removal jobs; admin replies quickly to questions and the handover is patient and thorough.
Two of three reviews describe poor installation quality and weak follow-up support. The warranty appears to lock customers into using STL for all future servicing, or coverage is voided. Evidence is limited and spans several years.
Last updated 2026-08-11