20 low data
Sing Liang Loke Refrigeration & Air Conditioning Service
No rating yet
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Aircon InstallationCommercial & Industrial Aircon
Fusion Air-Con & Electrical Services
Aircon InstallationAircon Maintenance ContractsGas Top-Up & Chemical Cleaning
- Services
- Aircon Installation, Aircon Maintenance Contracts, Gas Top-Up & Chemical Cleaning
- Reviews
- 421
What recent reviews say
Fusion Air-Con earns strong praise for punctual installation and skilled technicians named across reviews (Jiean, Hein Min, Alvin, Rothang). Homeowners consistently highlight neat piping, thorough cleanup, and pre-work briefings that explain the job clearly.
A minority of recent reviews flag installation shortcomings: one unit leaked refrigerant after a month with no callback, another had access issues and installation defects that went unaddressed during the initial job. These customers report better results from competitors, raising questions about quality consistency and aftercare follow-up.
Praised for
- punctual and professional technicians
- clean workmanship and neat piping
- responsive office communication
- thorough site assessment and explanation
- strong problem resolution and accountability
Watch-outs
- delayed arrival and rushed installation
- installation defects discovered later
- poor access planning during installation
- slow response to complaints
punctualskilled-techniciansresponsiveclean-workmanshiptidy-installationprofessional-servicequick-responsepoor-communicationno-showunresolved-issue
Best for: Homeowners seeking multi-unit installation with clear upfront communication and professional workmanship.
Think twice if: Quality control and follow-up can be inconsistent; one customer experienced a refrigerant leak weeks after installation with no response.
Strengths
- Named technicians consistently praised for skill
- Detailed site assessment and upfront explanation
- Clean, neat installation with furniture protection
Worth knowing
- Technician Alvin replaced a blower after a maintenance error and changed a customer's negative view
- Jiean, Hein Min, Rothang, Wathone, Mano, and Shankar named for installation or service work
- Site assessments include recommendations before installation begins
- One customer charged $280 for false ceiling cutting that a competitor handled without it
What reviews say by service
- Aircon Installation
- Praised for neat piping, furniture protection, and speed; occasional defects and missed access issues discovered later
- Aircon Maintenance Contracts
- Good cleanup and thoroughness, but one case of a technician jamaging a blower (later fixed by experienced local staff)
- Gas Top-Up & Chemical Cleaning
- Thorough dismantling and cleaning reported; referrals to manufacturers when needed (e.g. Samsung for water dispel)
How it compares
- Rated 4.5 against a 4.47 average across the 417 aircon installation businesses listed here.
- Has more Google reviews than 91% of the businesses in this directory.
How we scored this
How We Rank Star rating 67
Review volume 100
Review recency 100
Review sentiment 64
Profile completeness 75
Verification 30
Rating breakdown
5
359
4
13
3
2
2
2
1
45
Common questions
- Are technicians named, and can I request one?
- Reviews consistently mention technicians by name (Alvin, Hein Min, Rothang, Jiean), suggesting the business tracks individuals, but no policy on request is stated. Contact them directly.
- What if something goes wrong after installation?
- One customer reported a refrigerant leak a month after installation with no callback; another had access issues unaddressed during initial setup. Response to complaints appears inconsistent.
- Do you charge extra for difficult installations?
- One customer was quoted $280 for false ceiling cutting needed to service an existing unit, though another company serviced the same unit without it.
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