Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Based on limited recent reviews, so treat this as low-confidence.
Prompt responses and neat installation work stand out for commercial clients, with Billal and Manik earning consistent praise for servicing. Weak point: two detailed complaints expose gaps in warranty clarity, diagnostic thoroughness, and punctuality on emergency calls that undermine the 89% five-star rating.
Most visits go smoothly: technicians like Velu, Towkir, Amirul, Moni, Pugal, and Jimmy are named repeatedly for honest diagnosis, fast work, and good manners. Same-day bookings happen. One detailed complaint flags surprise charges for "jelly cleaning" and compressor blower removal that the reviewer felt should be included in the stated $80 price, plus a promised free gas top-up that did not happen. The pricing structure may have hidden line items. Their website lists Chemical Overhaul from $80 up, General Servicing at $60 for two units, and system installations like Daikin ISMILE (2 systems, $2,398) and Mitsubishi Starmex models. The tension between what the website price covers and what technicians charge on-site appears to be the core friction.
Gsn Starcool has completed installations to a decent standard, but reviewers report extended timelines, inadequate site cleanup, and disrespectful conduct during work. Limited evidence available; mixed ratings reflect these inconsistencies.
Last updated 2026-08-11