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PassionAir M&E Pte Ltd

Updated 2026-08-11 · 2,604 reviewed · 600 listed · Scored from 53 Google reviews · How we rank ›

4.7(53) 79 composite score See reviews on Google ✓ Google-verified Publishes prices
Aircon Maintenance ContractsAircon Servicing & Repair
PassionAir M&E Pte Ltd
Services
Aircon Maintenance Contracts, Aircon Servicing & Repair
Reviews
53

What recent reviews say

PassionAir retains strong loyalty from customers who have stayed 5-20 years, citing rapid appointments, knowledgeable technicians, and work done right the first time. One recent complaint highlights a troubling pattern: the business quoted S$3,800 for a full system replacement when the actual issue was a single faulty valve worth a fraction of that cost, prompting the customer to seek a second opinion and raising questions about diagnostic integrity.

The business's maintenance contracts and servicing attract repeat customers who value proactive SMS reminders and thorough pre- and post-service checks. Installation jobs are noted for site protection and same-day completion. However, the isolated but serious allegation of misleading diagnosis suggests customers should verify major replacement recommendations before committing.

Praised for
  • prompt response and scheduling
  • skilled and thorough technicians
  • reliable long-term service
  • efficient completion
  • protective workmanship
Watch-outs
  • aggressive upselling to replace systems
  • recent service quality decline
  • diagnostic mismanagement
punctualresponsiveskilled-techniciansclean-workmanshipprofessional-servicepushy-upselling
Best for: Homeowners seeking long-term maintenance contracts with proactive service reminders.
Think twice if: Customers should get a second opinion before approving any quote for complete system replacement.

Strengths

  • Same-day installation completion
  • Proactive maintenance reminders via SMS
  • Long-standing Daikin partnership
  • Pre- and post-service unit checks

Worth knowing

  • Technician named Pillay mentioned for thorough service
  • Offer SMS/call reminders to arrange servicing on maintenance contracts
  • Protect surfaces and complete installations same-day
  • Faulty valve misdiagnosed as need for full S$3,800 system replacement in one case
  • Website lists Bio-Antibody Filter, Daikin air purifiers, and disinfectant products

What reviews say by service

Aircon Servicing & Repair
Mostly reliable and efficient, but one customer was quoted incorrectly for full replacement instead of simple valve repair.
Aircon Maintenance Contracts
Customers value proactive SMS reminders and thorough checks across all units.

How it compares

  • Rated 4.7 against a 4.64 average across the 256 aircon servicing & repair businesses listed here.
  • Has more Google reviews than 73% of the businesses in this directory.

How we scored this

How We Rank
Star rating 75
Review volume 75
Review recency 100
Review sentiment 67
Profile completeness 100
Verification 30

Rating breakdown

5
48
4
1
3
0
2
0
1
4

Common questions

Do you send reminders for scheduled maintenance?
Yes. Customers on maintenance contracts report receiving SMS or phone calls to arrange servicing.
Can you install a new system in one day?
According to recent reviews, PassionAir completed full system installation and protected surfaces on the same day.
How long have you been in business?
Their website states they have operated since 2000.

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Last updated 2026-08-11